LumessaTerms
These terms cover this website — getlumessa.com — and nothing else. The Lumessa app is not released. When it is, a second part covering the app licence and the subscription relationship will be added here, and it will be published before the app is available rather than alongside it. Nothing on this page grants or limits any right in the app.
Who we are
Lumessa Limited, a company registered in England and Wales, company number 17335480, registered office 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. In these terms, "we", "us" and "our" mean Lumessa Limited, and "you" means anyone using this website.
Write to hello@getlumessa.com, or telephone 020 3355 8301.
What these terms do
They set out the basis on which you may use this website. By using it, you accept them. If you do not accept them, please do not use the site.
We sell nothing here. There is no account, no checkout and no payment on this website. The only thing you can give us is an email address, and only if you choose to be told when Lumessa is released.
Using the site
You may read, print and share pages of this site for your own use, and link to any page of it. You may not:
- copy the site's text, design or images to publish elsewhere as your own;
- use the site or anything on it for a commercial purpose without our written permission;
- attempt to gain access to any part of the site, or any server or system connected to it, that is not made public;
- knowingly introduce anything malicious, or attempt to interfere with the site's availability for others.
These last two are also criminal offences under the Computer Misuse Act 1990, and we would report them.
What belongs to whom
The text, design, typography, images and code of this website belong to us or are used by us under licence. So do the Lumessa name and mark.
Two things on this site are used under open licences and are not ours to restrict. The typefaces — Cormorant Garamond and DM Sans — are used under the SIL Open Font Licence 1.1, and the licences are published alongside the font files. Nothing in these terms limits your rights under them.
Being told when Lumessa is released
If you give us your email address for the launch notification, we use it once, for that, and for nothing else. It is not an account, and there is nothing behind it but the address.
You confirm the address before it is usable, and every message carries an unsubscribe link that works on the first click, with no login and no questions. What we do with the address is set out in the privacy notice, which forms part of these terms.
What we do and do not promise about the site
We make the site available free of charge and take reasonable care that what it says is accurate at the time it is published. Prices, features and release plans described here are what we currently intend, and they may change before the app is released.
We do not promise that the site will always be available or uninterrupted. It is a small operation and there is no uptime guarantee. We may change, suspend or withdraw any part of the site without notice.
The site describes a product that is not yet released. Nothing on it is an offer to sell, and no contract to supply the app or a subscription is formed here.
Sites we link to
Where we link to a site we do not control — Apple's, Google's, or our email provider's — the link is for convenience and we are not responsible for what is on the other end of it.
Our responsibility to you
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded. In particular, nothing here affects your rights under the Consumer Rights Act 2015 or any other consumer protection law, and if anything in these terms conflicts with those rights, those rights win.
Subject to that: because this website is provided free and sells nothing, we are not liable to you for any loss of profit, loss of business, or indirect or consequential loss arising from your use of it.
If you are not in the United Kingdom
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in the European Union or elsewhere, this does not deprive you of the protection of any mandatory consumer law of the country you live in, and you keep any right you have to bring proceedings there.
Changes to these terms
We may change these terms. The date at the top of this page is the date of the current version, and we do not change it silently. There is no version of these terms you agreed to and cannot now read; the current version is always the one published here.
If something goes wrong
Tell us first, at hello@getlumessa.com. Every message is read by a person, and answered.
If we cannot settle a complaint between us, we will say so in writing rather than letting it go quiet. At that point we will tell you the name of a dispute resolution body competent to look at it, and whether we are prepared to use them. We are not obliged to use alternative dispute resolution and we do not currently subscribe to a scheme, so if we are not prepared to use one in your case we will say that plainly. None of this affects your right to go to court.
If your complaint is about how we have handled your personal data, you can also complain to the Information Commissioner's Office, at ico.org.uk or on 0303 123 1113.
If you live in the European Union, your national consumer authorities and the European Consumer Centres Network can advise you, and the European Commission publishes a list of approved dispute resolution bodies in each member state. The EU's own Online Dispute Resolution platform closed on 20 July 2025 and no longer exists; we mention that only because a great many websites still link to it.
Part 2 — the app and subscriptions
Not yet published. It will cover the licence to use the Lumessa app, the subscription relationship, your statutory cancellation rights for digital content, and how those interact with the store you bought from. It will be here before the app is.
In the meantime, what is already fixed and published is how cancelling and refunds work on each store: cancelling and refunds.